Your protection
The part the rest of the trade gets backwards.
Selling cards by post means trusting a stranger with something valuable before you know what they will pay for it. These are the things that make that unnecessary.
You get the price before we get the cards
This is the protection everything else rests on. When the number arrives after your collection does, the leverage has already moved across the table — your cards are in somebody else’s building and the only options left are accept, or start arguing about who pays the postage home. Quoting first removes that situation rather than promising to behave well inside it.
Every offer is filmed
The box is opened and gone through on camera. It means neither of us is relying on memory about what turned up, what condition it was in, or how many were in the stack.
No renegotiation and no quiet deductions
If the cards are as described, the number from the phone call is the number you are paid. Not a revised number, not the number minus a handling charge nobody mentioned.
If we disagree, you decide — and the return is free
Where something genuinely is not as described, we show you the card on the video and re-quote it. You are free to say no. Say no and the whole lot is posted back at our expense, not yours, which means changing your mind never costs you money.
Your number stays with us
We ring you back and that is the end of it. Your details are not passed on, sold, or handed to anybody else in the trade.
The honest part
What a buyer pays is not what a collector pays.
Anywhere you look up a card, the figure you find is what one collector paid another for it — after listing it, waiting, packing it and covering the fees. A buyer pays less than that, because a buyer is taking on the waiting and the risk and the work. That gap is the entire business, and there is no version of this where it does not exist. What differs between buyers is whether they tell you the number up front or discover it for you afterwards.
Why not just sell them myself?
If you have a handful of good cards, the time and the patience for it, selling them individually will usually net you more. Plenty of people should. The call is still worth making first, because knowing the floor makes every other decision easier.
How do I know the video is real?
You see it. It is not an internal record filed somewhere — the point of filming is that it gets shown to you when there is anything to discuss.